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✓ Powerful Motor - Dual 12V Battery
✓ Extended Range - Up to 8 miles
✓ High Weight Capacity - Supports up to 250 lbs
✓ Travel Approved - Airline and cruise-approved for easy travel
✓ Brand New with 3-Year Warranty
If you’ve been hunting for a compact mobility solution that’s as easy to use indoors as it is on the go, the EV Rider CityBug might just be your new best friend. This sleek travel scooter folds down small—like, really small. We’re talking 20” x 20” x 34” small. That means it fits in closets, car trunks, or tucked away in your corner at home without taking over your space.
Even better? The EV Rider CityBug is super light. At just 50 lbs (without the battery), it’s easy to lift, roll, and take along for the ride. Whether you’re moving through small hallways or cruising through the airport to catch a late flight, the EV Rider CityBug handles it all with no problem. The elevated seat is perfect for reaching counters and talking with people at a near eye level.
Powered by a 270-watt motor and two airline-approved batteries, the EV Rider CityBug gives you a smooth ride up to 8 miles on a single charge. And yes, it’s totally airline-friendly, so feel free to bring it on your next flight.
With a tight turning radius, solid build, and quick folding frame, the EV Rider CityBug gives you freedom without the bulk. It’s compact, comfy, and made for real-life movement—at home or wherever the day takes you.
| Model | S11E |
| Weight Capacity | 250 Lbs (115kg) |
| Seat | Folding Mobility Seat, 16″ |
|
Tire Type
|
Solid Tires |
|
Drive Wheel
|
22.8cm x 6.5cm(PU) |
|
Front Caster (Wheel)
|
20cm x 5cm(PU) |
|
Max Speed
|
4 Miles/Hr/ 6KM/H |
|
Battery Specifications
|
12V 12Ah x 2pcs |
| Battery Range |
Up to 8 Miles
|
| Charger Type |
2Amp, 100/240VAC Charger
|
| Controller Type |
S-Drive 45Amp
|
| Motor Type |
270W
|
| Weight with Battery |
67 Lbs/ 30.8KG
|
| Weight Witout Battery |
50 Lbs / 22.4KG
|
| Battery Weight | 18 Lbs / 8.4KG |
| Turning Radius | 37” (95cm) |
| Suspension |
None
|
| Length |
32” (82.5cm)
|
| Width | 20” (52cm) |
| Height | 34” – 38” (87cm~97cm) |
| Seat Width | 16” (40cm) |
| Seat Height | 21” (54cm) |
| Seat Depth | 12” (33cm) |
| Back Height | 9” (22cm) |
| Wheel Base | 21” (53.5cm) |
| Ground Clearance | 2” (5cm) |
|
Climbing Angle
|
3 Degree
|
This User Manual is your go-to guide for getting the most out of your mobility products. Inside, you'll find clear, step-by-step instructions for assembly and setup, so you can get started with confidence. It also includes important safety tips for using your scooter or wheelchair safely-both indoors and outdoors.
⟶ Brochure
Warranty Information
At Direct Mobility USA, we stand behind the quality of the products we offer. Below, you’ll find warranty details. If you have any questions, feel free to contact us at Contact@directmobilityusa.com
Full warranty details for EV Rider CityBug
Shipping & Delivery – Direct Mobility USA
At Direct Mobility USA, we strive to make the ordering process as seamless as possible. Shipping times vary based on availability, but most orders ship within 2-5 business days and arrive within 3-10 business days after being shipped.
Order Confirmation
Once you place an order, you will receive a confirmation email with your order details. This means your order has been processed, and your payment has been pre-authorized. We then coordinate with our suppliers and warehouse team to confirm availability. If an item is out of stock or on backorder, we will void the pre-authorization and notify you via email. If your item is available and ready to ship within 4 days, we will process the charge and prepare your order for shipment.
Shipment Process
Once we verify stock availability, we will process your payment within 7 days of your order date. As soon as your order ships, we will send you tracking information via email. We typically ship using major carriers such as FedEx, UPS, and USPS, depending on the item and destination. If you do not receive tracking details within 8 days, please contact us at Contact@DirectMobilityUSA.com.
Damaged or Defective Items
Please inspect your order upon delivery, as quick reporting is essential.
If your item arrives damaged or defective, we will cover return shipping costs or offer a free replacement.
Free Shipping
We offer free shipping on all orders shipped within the contiguous United States (lower 48 states).
Unfortunately, we do not ship to Alaska, Hawaii, U.S. territories, or internationally at this time.
Expedited Shipping
Expedited shipping is available free of change to the customer. If you require expedited shipping, please select the option at checkout.
Shipping Delays
In the event of a delay, we will notify you with an updated timeline. If you do not hear from us within the stated timeframe, please contact us at contact@directmobilityusa.com
If your order is delayed beyond the estimated delivery window, you may cancel your order by contacting us directly.
Lost Shipments
If your shipment is lost please notify us within 7 days of delivery. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as applicable.
Contact Information
Questions about the Shipping and Delivery Policy should be sent to us at contact@directmobilityusa.com
Our contact information is posted below:
Direct Mobility USA
Address: 11719 Stoney Peak Drive Apt. 32 San Diego, CA 92128
Email: Contact@directmobilityusa.com
Phone Number: 833-565-2669
EIN: 99-4997404
